Click to return to Gigajob Belize's homepage. This is a Gigajob job posting for:

Technical Support Representative (#1,532,319,337) 

Job offer #1,532,319,337 in Belize

company logo

Welcome to the online marketplace for parents, schools, and after- school providers! As a technical support agent, you will be helping users use our this marketplace more effectively. You will provide technical support to users by researching and answering questions; troubleshooting problems; and keeping a knowledge base up-to-date with the latest issues and solutions.

You will also be responsible to interact with users via live chat, email, phone calls, and video calls.


- Receive phone calls and handle customer inquiries.
- Handle live chat sessions with users
- Assist clients with their administrative needs
- Assist users with general navigation issues.
- Perform different tech support duties.
- Help users locate vendors and pricing.
- Provide vendor schedule information.
- Handle meeting and event arrangements.
- Perform research on the internet.
- Make on-line purchases.
- Manage vendors.

You will be asked to diagnose and solve any of these issues in a timely fashion, and to follow up on designated communication channels when requested.


- 2+ years experience supporting office staff and professionals.
- 2+ years experience with Microsoft Office Products and / or Google Apps.
- 1+ year work experience in technical support.
- 1+ year work experience with US clients or individuals.
- Excellent interpersonal and organizational skills.
- Handle confidential matters with great sensitivity and professionalism.
- Verifiable written and verbal communication skills in English and Spanish.
- Ability to multi-task and prioritize in a fast-paced environment.
- Self-starter, positive, energetic with ‘can-do’ personality.
- College degree.
- Ability to work from home. Reliable home internet service is a must.
- Ownership of a home computer and modern smartphone.

The Company

Company Name
Jonajo Consulting
Company Description
Jonajo Consulting is a global consulting firm, headquartered in Silicon Valley, that advises, implements and delivers technology, and management solutions, leveraging nearshoring and staffing capabilities.
Number of Employees
11 - 100
Your Contact Partner
Andrea Velez

Job Details

Employment Status
Contract / Freelance
Type of Salary
Job Location

Job Requirements

Minimum Educational Qualification
Bachelor's degree  in Administration
Professional Experience
2 Years
Languages known
English  (Expert)

E-Mail Alert

Get the latest technical support Jobs in Belize via email.
  • Statistics for this Job Listing

    63 days ago
    Seen in Search Results
    This ad was matched 2,799 time(s) in Gigajob search results
    Page Viewed
    This ad was viewed 134 time(s) by Gigajob users